Website and marketing support that keeps your business running, growing and thriving
Your website doesn’t stop evolving after launch - and neither should your support. Our monthly support plans give you ongoing guidance, expert updates, marketing support and strategic planning to keep your online presence strong, secure and performing at its best. Whether you simply want peace of mind or you're ready to scale, we have a plan designed to help your business thrive long-term.
Tailored to your business
Partner support
A reliable support package to keep your website performing well and gives your team confidence to manage it day-to-day.
- Ongoing questions and support
- Additional training as needed
- Onsite website tweaks and updates
Marketing essentials
Ideal for businesses that want consistent marketing activity and a stronger online presence, with regular support that keeps everything moving.
- Ongoing questions and support
- Additional training as needed
- Onsite website tweaks and updates
- Custom Shopify EDM template
- One monthly EDM
- One monthly social post
Forward thinking
Designed for growth-focused businesses that want proactive planning, smarter marketing and hands on support each month to move their brand forward.
- Ongoing questions and support
- Additional training as needed
- Onsite website tweaks and updates
- Custom Shopify EDM template
- One monthly EDM
- One monthly social post
- Strategic forward planning
- Site optimisation and SEO app set up
- Support with promotions, campaigns, and new product launches
- Six-monthly theme updates to keep your site current
Bespoke package
A fully tailored subscription built around your business, your goals and the exact level of support you need. Pick only the services that matter and scale up or down whenever you need to.
- Fully customisable plan, tailored to your business needs
- Build a support package that matches exactly how you work
- All the tools, support and features you actually need
- Easily scale support as your business grows
- Flexible monthly commitments
Why ongoing support matters
Launching your website is just the beginning. As your business evolves and technology continues to move, your site needs regular care to stay fast, functional and aligned with your goals. Our support packages give you:
- Quick answers when you need help
- Updates and tweaks without the hassle
- Marketing support to keep you visible
- Strategic guidance to help you grow
- A consistent partner who understands your business
“Thrive have been fantastic support for us, they just 'got' who we were and who we wanted to be as a brand, they had bags of ideas & a whole lot of skill to help us get there.”– Katie Bunting, Nature Squared
"Their customer service exceeded our expectations. Not only did they deliver a fabulous product ahead of schedule, they did so with the upmost creativity and professionalism. We are looking forward to continuing working with them."- Steve Sunshine, ShowerClear
"I’m thrilled with the great work done by the team at Thrive in bringing my vision for our new website to life. From the very beginning, they understood our goals and showed a commitment to delivering outstanding results."– Nicola, Single Variety